Residential Locksmith FAQs
How long does a residential lock change usually take?
Most single-lock changes take about 30-45 minutes. If you're rekeying multiple locks or adding deadbolts, allow up to two hours for a seamless job.
Do you offer emergency home lockout assistance?
Yes. Our technicians are on call and aim to arrive within 30 minutes of your call to get you back inside safely.
Are your residential lock services guaranteed?
Absolutely. All lock installations, repairs, and rekeys include a one-year warranty covering both parts and labor, so you can feel confident in your home's security.
Commercial Locksmith FAQs
Can you design and install a master-key system?
Yes. We assess your facility's access needs and create a hierarchical master-key plan so managers and employees each have exactly the right level of entry.
What types of commercial locks do you work with?
We service and install everything from mortise and exit-device locks to high-security cylinders, ensuring compliance with safety codes.
How quickly can you handle a business lockout?
For most commercial lockouts we respond within 30-45 minutes. We use non-destructive entry methods to minimize downtime and avoid damage.
Automotive Locksmith FAQs
Do you program transponder and remote keys on-site?
Yes. Our mobile units carry cutting and programming equipment for most makes and models, delivering replacement keys and remotes at your location.
Which vehicle brands do you support?
We cover domestic and foreign cars, trucks, and SUVs - from Ford and GM to Toyota, Honda, BMW, and more - handling both basic and advanced key systems.
How long does ignition repair take?
Typical ignition switch repairs finish within one to two hours on-site. Complex electronic ignitions may require up to half a day depending on part availability.
Safe Locksmith FAQs
Can you open a safe without drilling?
Whenever possible we use manipulation techniques or specialized tools to open safes non-destructively. Drilling is only a last resort if the lock's design requires it.
Do you change safe combinations?
Yes. We reset mechanical and electronic combination locks on most major safe brands, restoring your control over who can access your valuables.
Are your bolt-cutting services safe for contents?
Absolutely. Our precision bolt-cutters and careful methods ensure bolts are removed without heat or sparks, protecting both the safe and its contents.
Mailbox Locksmith FAQs
Can you pick or drill mailbox locks on the spot?
Yes. Our technicians carry small picks and, if necessary, micro-drills for on-site mailbox entry, then replace the lock so you regain secure access immediately.
Do you replace the entire mailbox or just the lock?
We can usually replace just the lock. A full mailbox replacement is rarely needed unless the box itself is damaged.
How long does a mailbox lock replacement take?
Most mailbox lock replacements take about 15-20 minutes.
Emergency Locksmith FAQs
What areas do you cover for emergency calls?
Our emergency locksmith services cover Charlotte and the surrounding communities.
What is the average response time for emergencies?
We strive for under 30 minutes from your call to technician arrival whether it is a car, home, or business lockout.
Are there extra fees for after-hours service?
A small after-hours premium applies to calls between 10 PM and 6 AM. All fees are quoted clearly before work begins.